Refund Policy

We strive to ensure that our customers are satisfied with their purchases. However, if you are not entirely satisfied with your purchase, our refund policy is as follows:

1. Eligibility for Refund

You may request a refund for products that are damaged, defective, or not as described. Refund requests must be made within 7 days of receipt of the product. Fastemi.com reserves the right to inspect the product before processing the refund.

2. Refund Process

Once your refund request is approved, the refund will be processed within 7-10 business days. Refunds will be credited to the original method of payment used for the purchase.

3. Non-Refundable Items

Certain products are not eligible for refunds, including gift cards, items on clearance, or any other products as mentioned during the time of purchase.

4. Late or Missing Refunds

If you have not received your refund within the stipulated time, please contact your bank or credit card company. If you still have not received your refund after taking these steps, please contact our customer service team for further assistance.